Urban Bear Recovery
Urban Bear Recovery's branded flatbed recovery truck parked and ready

Broken down? We are on our way.

24/7 vehicle recovery — Dartford, Kent and the M25

Around 30 minutes to Dartford, the Crossing and the nearby M25. Exact ETA for everywhere else, straight away on the phone.

Recovery from £50 · No hidden fees · Fully insured

What we recover

Recovery and transport, on our own flatbed

Cars, vans, motorcycles and trailers — running or not. Everything travels with its wheels off the ground, strapped down properly.

Breakdown recovery

Breakdown recovery

Your car will not start or will not go any further — we come to you and take it where it needs to be.

Accident and damaged vehicle recovery

Accident and damaged vehicle recovery

Post-collision recovery, handled calmly and secured properly for the journey.

Immobilised and non-runner recovery

Immobilised and non-runner recovery

No keys, flat tyres, seized brakes, no drive — we still get it loaded.

Flatbed vehicle transport

Flatbed vehicle transport

Planned, wheels-off-the-ground transport for cars that must arrive as they left.

Motorcycle and scooter recovery

Motorcycle and scooter recovery

Bikes and scooters moved upright and strapped, never laid down.

Trailer recovery

Trailer recovery

Trailers, plant trailers and small caravans collected and moved.

Long-distance transport on request

Long-distance transport on request

Longer runs across the South East and beyond, quoted before we set off.

Also, while we are there

Roadside assistance

Recovery is the main job, but some faults are fixed where you stand. More on roadside help

  • Jump start

    A flat battery is often a five minute fix at the roadside.

  • Wheel change

    Puncture or blow-out — we fit your spare and check the rest.

  • Simple on-site diagnostics

    A quick, honest look at whether the car can be driven or needs a lift.

Urban Bear Recovery's own flatbed truck with a car loaded and strapped down

Our truck

Our own flatbed — not a rented one

The truck that turns up is ours. That matters more than it sounds: it is loaded with our own winch, skates, soft straps and chocks, it is maintained by us, and we know exactly what it can and cannot take before you are told yes on the phone.

Because it is a flatbed, your vehicle travels with all four wheels off the road. No mileage added, no drivetrain wear, and non-runners with no keys or flat tyres can still be winched aboard.

Insured properly

Two figures worth understanding

Goods in Transit £50,000

Goods in Transit cover is the part that protects your own vehicle while it is on our truck — up to £50,000, from the moment we load it to the moment we hand it back.

Plenty of operators never mention this cover. It is the one that answers the question you actually care about: if something happened to my car on your truck, who pays?

Public Liability £5,000,000

Public Liability cover applies to the work we do around your vehicle — on your driveway, in a car park, or at the roadside. Up to £5,000,000 for injury or damage to other people and their property while we are working.

We are happy to confirm both policies before you book. Just ask on the phone.

How it works

Three steps, no waffle

  1. 1

    Call or WhatsApp with your location

    Tell us where you are, what the vehicle is and what it is doing. A postcode, junction number or dropped WhatsApp location is enough.

  2. 2

    We confirm a price and an ETA

    You get the figure and the arrival time before anything is booked. Recovery starts from £50 and there are no hidden fees.

  3. 3

    We load, secure and deliver

    Winched or driven onto the flatbed, strapped down properly, and delivered to your garage, home or wherever you need it.

Recent recoveries

Jobs off the truck

Hatchback winched on and strapped down, ready to move
Hatchback winched on and strapped down, ready to move
Accident-damaged vehicle secured on the bed
Accident-damaged vehicle secured on the bed
Non-runner loaded and strapped at all four wheels
Non-runner loaded and strapped at all four wheels
Rear damage — loaded without towing, so nothing gets worse
Rear damage — loaded without towing, so nothing gets worse
Collection from a residential car park
Collection from a residential car park
Loaded and secured, ready for the road
Loaded and secured, ready for the road
See the full gallery

Areas we cover

South East London, Kent, East Sussex, Essex, the M25 and the Dartford Crossing

Towns

  • Dartford
  • Bexley & Bexleyheath
  • Gravesend
  • Swanley & Swanscombe
  • Greenhithe & Bluewater
  • Erith & Belvedere
  • Sidcup & Eltham
  • Bromley & Orpington
  • Woolwich & Greenwich
  • Sevenoaks & Longfield
  • Maidstone & Medway towns
  • Grays, Thurrock & Basildon

Roads

  • M25 (both sides of the Dartford Crossing)
  • Dartford Crossing & the tunnels
  • A2 / M2
  • A20 / M20
  • A13 & A282
  • A226 & A206

Around 30 minutes to Dartford, the Dartford Crossing and the nearby M25, traffic and availability permitting. For everywhere else, an exact ETA is given on the phone.

FAQ

Straight answers

How fast can you get to me?
Around 30 minutes to Dartford, the Dartford Crossing and the nearby M25, traffic and availability permitting. Anywhere else in our area, we give you an exact ETA on the phone before you commit to anything.
What does it cost?
Recovery starts from £50 and there are no hidden fees. That is a starting price, not a fixed rate — the final figure depends on distance, the vehicle and the access at both ends, and we confirm it with you on the phone before we set off.
Is my car insured on your truck?
Yes. We carry Goods in Transit insurance up to £50,000, which is the cover that protects your own vehicle while it is on our truck — from loading to hand-over. We also carry £5,000,000 Public Liability cover for the work we do around your vehicle.
Do you take motorbikes?
Yes. Motorcycles, scooters and mopeds are recovered on the flatbed, upright, with soft straps and wheel chocks so nothing is loaded on paint or plastic.
Can you recover a car with no keys or flat tyres?
Yes. Non-runners, cars with no keys, flat or missing tyres, seized brakes and no-drive vehicles are loaded with a winch, skates and straps. Tell us the condition when you call so we bring the right kit.
Do you do long distance?
Yes, on request. Longer runs out of Kent and across the South East are quoted before we set off, based on distance, timing and access.
Are you available at night?
Yes — we run 24/7, every day, including nights, weekends and bank holidays. The same number reaches us at 2am as at 2pm.

Contact

Get a price and an ETA

If the vehicle is blocking traffic or you are on a live carriageway, call — the phone is answered 24/7, every day. For anything that can wait a few minutes, the form works just as well.

Based in
Dartford, Kent
Covering
South East London, Kent, East Sussex, Essex, the M25 and the Dartford Crossing
Hours
24/7, every day
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